We have a robust and varied supply chain

We know we can't work alone and there are fantastic like-minded organisations out there that can help us to maximise people's potential in the public, private and voluntary sectors.

Improving lives through employment

training and skills development.

Our commitment to customer service 

To achieve our vision of creating futures we strive to put customers first, understand your needs and engage you in your journey with us. We aim to support and challenge you to help you see your future differently. 

Listening to customers 

 

We try to involve our customers in as many ways as possible to ensure we constantly challenge and review what we do to improve our service. 

We hold customer listening groups in our offices and have a defined customer feedback and complaints process

If you have a comment on our service, how we can improve, or just to say thank you, please speak to your personal consultant, engagement consultant or tutor, or fill in our feedback form

Customer policies 
 

As part of our commitment to our customers, we want so share with you our Equality, Diversity and Inclusion policy.

Customer feedback is very important to us 

We'll use your feedback to improve our service 

As one of our customers we value your feedback and views.

We would appreciate you spending a few minutes answering some questions for us so we can look to further improve the service you receive. 

If you are on a programme or have just completed a programme with us, you can let us know how we’re doing

  

If you are now in work, you can let us know how we helped you


We are recruitment

heros

Recruiting with us will broaden your horizons when it comes to finding the right person for your organisation. We offer a bespoke employer support package, with candidates job-ready with the right skills and personality for your business.

0800 917 9262   |   The power of possible

Contact us

Fedcap
 

Address: 
Cleveland Business Centre

Oak Street
Middlesbrough
TS1 2RQ


hello@fedcapemployment.org

0800 917 9262 | The Power of Possible